About

I received a BA in Sociology from the University of Washington in 1997 and an MBA from the Paul Merage School of Business at the University of California, Irvine, in 2000. I then spent several years in technology product management, in roles including Product Development Manager and Product Manager, where I came to understand how technical decisions become organizational ones.

In 2005 I became Director of the Pacific Northwest OSHA Education Center at the University of Washington and, shortly afterward, a program grantee of the National Institute of Environmental Health Sciences' Worker Training Program. Over the next seven years I developed occupational-safety programs for precarious workers, including tribal, minority, undocumented, and formerly incarcerated populations. That work directed my attention to the social, cultural, and political conditions that shape workers' lives and their access to good work.

These concerns led me to doctoral study. I began a PhD in Sociology at the University of North Carolina at Chapel Hill in 2012 and completed it in 2018, the same year I joined the Department of Management and Business at Skidmore College, where I am now Associate Professor and coordinator of MB 107, the department's introductory course.

My research lies at the intersection of management, sociology, and information science, and concerns how technological change is reshaping the nature and future of work. I study the career trajectories of those whose labor is digitally mediated; the forms of flexibility that new working arrangements confer and withdraw; the organizations entrepreneurs build within digital infrastructure; and the design of digital tools intended to complement workers rather than replace them. My work is predominantly qualitative and longitudinal, favoring sustained engagement with a smaller number of workers over one-time surveys of many, and it appears across management, sociology, and human-computer interaction venues, including Proceedings of the ACM on Human-Computer Interaction, Communications of the ACM, Work, Employment and Society, and New Technology, Work and Employment.